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Even
though both light and dark colours attract the same dirt and
grit, the lighter colours tend to show soiling earlier. A
reputable professional steam cleaner should always perform
steam cleaning. We do not recommend shampooing, do-it-yourself
steam cleaning or dry cleaning.
Steam cleaning when carried out should be in accordance with
Australian and New Zealand carpet cleaning and
maintenance standards AS/NZS 3733-1995
Cleaning
NOTE: No carpet is absolutely stain proof. Some carpets have
stain resistant treatments to improve to ability to clean
up stains, not prevent stains. Carpets with soil resistant
treatments reduce the rate of soiling, but all carpets require
regular care and maintenance.
Soil
and grit
The abrasive action of soil and grit will accelerate wear
on your carpet. Household entrances should have mats to act
as barriers. Better to leave most of the soil and grit on
the mat, rather that walk it into the carpet. Regular vacuuming
and cleaning is essential to keep your carpets looking good
and to extend its life.
Stains
VS Soiling
It should be noted that there is often confusion about the
difference between soiling and staining, the majority of stain
complaints are actually soil related. For example many sugar
based spills such as soft drinks and coffee, leave a sugar
residue after removal. The sticky residue readily attracts
soil from ordinary shoe traffic and the resulting discoloured
area appears to be a stain.
The same thing happens when spills are cleaned with a detergent
solution and the area is not sufficiently rinsed with clean
water, leaving a sticky detergent residue. It is important
to rinse thoroughly with water and blot dry after removing
any spill.
Spot
Cleaning
We recommend Scotchgard Carpet Cleaner for general spillages.
This cleaner should be applied in accordance with the instructions
on the container. Immediate action is the key - most spills
won't stain permanently if you act quickly.
1. Do not scrub
Scoop up or blot as much of the spill as possible, then continue
to blot any residue with a clean white cloth or paper towel,
always working from the outer edge towards the center to avoid
the spill spreading. Remember, do not scrub.
2. Cold Water
Apply cold water to the stained area with a sponge to flush
out as much of the stain as possible and then blot up. Once
again do not scrub.
3. Scotchgard Carpet Cleaner
Apply Scotchgard Carpet Cleaner as directed on the container
to the stained area. Work the foam evenly over the soiled
area with a damp sponge with a blotting action. Do not scrub.
Remove the excess foam and rinse the sponge often with clean
water.
4. Apply water
Apply water with a cloth until the carpet no longer feels
sticky or soapy then blot up thoroughly with a sponge or paper
towel.
5. Dry
Place a few layers of paper towel or white cloth over the
cleaned area to absorb the remaining moisture and weigh them
down with an object that won't transfer colour.
Note: Some spillages by their very nature can be difficult
to remove. With some stubborn spillages, the use of Scotchgard
Carpet Cleaner may not be sufficient to completely remove
the stain. In this event, you may need to follow the steps
in the Alternative Stain Removal Guide, or alternatively call
in a professional cleaner.
ALTERNATE
STAIN REMOVAL GUIDE
ORIGIN
OF
STAIN |
REMOVAL
Step 1 |
REMOVAL
Step 2 |
REMOVAL
Step 3 |
REMOVAL
Step 4 |
REMOVAL
Step 5 |
| Soft drink & beer |
Detergent |
Vinegar |
Detergent |
Water |
|
| Tea & Coffee |
Detergent |
Vinegar |
Detergent |
Water |
|
| Blood |
Detergent |
Ammonia |
Detergent |
Cold
Water |
|
| Butter |
Dry/Cln
solvent |
Detergent |
Water |
|
|
| Candy / Sweets |
Freeze
with ice cube, shatter with blunt & vacuum clean |
Dry/Cln
solvent for 3-5 minutes |
Repeat
steps as necessary |
|
|
| Chocolate |
Detergent |
Ammonia |
Detergent |
Water |
|
| Cooking
Oil |
Dry/Cln
solvent |
Detergent |
Water |
|
|
| Cough
Syrup |
Detergent |
Ammonia |
Vinegar |
Detergent |
Water |
| Dirt/Mud |
Detergent |
Ammonia |
Detergent |
Water |
|
| Egg |
Detergent |
Ammonia |
Detergent |
Water |
|
| Excrement |
Detergent |
Ammonia |
Detergent |
Water |
|
| Fruit
Juice/Berry |
Detergent |
Ammonia |
Detergent |
Water |
|
| Furniture
Polish |
Dry/Cln
solvent |
Detergent |
Water |
|
|
| Gravy |
Dry/Cln
solvent |
Detergent |
Water |
|
|
| Ink-ball/felt pen |
Dry/Cln
solvent |
Detergent |
Water |
|
|
| Ink-fountain pen |
Detergent |
Vinegar |
Ammonia |
Water |
|
| Ink-permanent |
Dry/Cln
solvent |
Detergent |
Water |
|
|
| Lipstick |
Dry/Cln solvent |
Detergent |
Water |
|
|
| Make-up |
Dry/Cln
solvent |
Detergent |
Water |
|
|
| Mayonnaise |
Detergent |
Ammonia |
Detergent |
Water |
|
| Mercurochrome |
Detergent |
Ammonia |
Vinegar |
Detergent |
Water |
| Milk/Ice
Cream |
Detergent |
Ammonia |
Detergent |
Water |
|
| Oil & Grease |
Dry/Cln
solvent |
Detergent |
Water |
|
|
| Sauce |
Detergent |
Ammonia |
Detergent |
Water |
|
| Shoe
Polish |
Dry/Cln
solvent |
Detergent |
Water |
|
|
| Starch |
Detergent |
Ammonia |
Detergent |
Water |
|
| Toothpaste |
Detergent |
Ammonia |
Detergent |
Water |
|
| Urine
(fresh) |
Water |
Ammonia |
Detergent |
Water |
|
| Urine
(dry) |
Detergent |
Vinegar |
Ammonia |
Detergent |
Water |
| Vomit |
Baking
soda, scrape & vacuum clean |
Detergent |
Ammonia |
Detergent |
Water |
| Wine
(red) |
Detergent |
Ammonia |
Vinegar |
Detergent |
Water |
| Wine
(white) |
Detergent |
Vinegar |
Detergent |
Water |
|
**** For Nail Polish use nail polish remover, but it should
not include lanolin or be of a greasy nature.
Detergent 1 teaspoon clear dishwashing detergent with 1 cup warm water
Ammonia Undiluted household ammonia, foaming type containing detergent
Vinegar Undiluted white vinegar |